This Privacy Policy explains how Treasure Actives (Cosmeceutical Actives International), a supplier of cosmetic raw materials, collects, uses, discloses, and protects personal information. We are committed to maintaining the highest standards of privacy and data protection in all our business activities.
1. Introduction
We supply cosmetic raw materials to manufacturers, formulators, and industry professionals. In the course of our operations, we may collect certain information to process orders, manage accounts, and improve our services. This policy outlines our practices and your rights regarding that information.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Company name and job title
B. Business & Transactional Information
- Purchase history
- Product inquiries
- Payment details (processed securely through third‑party providers; we do not store full payment card information)
C. Technical Information
- IP address
- Browser type and device information
- Website usage data (via cookies or analytics tools)
3. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Respond to inquiries and provide customer support
- Manage accounts and business relationships
- Improve our website, products, and services
- Send updates, technical documents, or promotional materials (only with your consent)
- Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell personal information. We may share information only with:
- Service providers (e.g., logistics partners, payment processors, IT support)
- Regulatory authorities when required by law
- Business partners involved in fulfilling your requests
All third parties are required to maintain confidentiality and use the information only for the intended purpose.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. While no system is completely secure, we continuously improve our security practices.
6. Data Retention
We retain personal and business information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, tax, or regulatory requirements
- Resolve disputes and enforce agreements
7. Cookies & Tracking Technologies
Our website may use cookies or similar tools to:
- Improve user experience
- Analyze website traffic
- Personalize content
You can adjust your browser settings to refuse cookies, though some features may not function properly.
8. International Data Transfers
If you are located outside our operating country, your information may be transferred and processed in jurisdictions with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to certain types of processing
To exercise these rights, contact us using the details below.
10. Contact Information
For questions, concerns, or requests related to this Privacy Policy, reach us at:
Email: info@treasureactives.com
11. Updates to This Policy
We may update this Privacy Policy periodically without prior warning to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.